/ On shift · Bays Open

AI agents run the bays, the parts line, and the customer loop — 24/7, every shop.

BayHaul is a staffed agent floor for independent, multi-bay auto care operations. Front desk, parts logistics, and the customer loop — the shifts smaller shops can’t afford to keep staffed, kept staffed for them.

Get a walkthrough →See how it runs on a Monday

/ Three agents · one Monday

From the 2 a.m. recall to the next interval, pre-registered.

Each agent owns a stage of the loop end-to-end — not a handoff to a person who wasn’t hired for that work. Read it top to bottom and the four stages fall out in order.

01/ 03
Ingest + book
Front desk
Watches telematics, OEM and NHTSA recall feeds, and every inbound call. Answers in the first ring — Spanish, Vietnamese, English — and books the slot straight into your existing dispatcher.
- Pulls live odometer + DTCs from connected vehicles, suppresses work already done
- Matches the right recall to the right VIN, won’t blast the same week as every other shop in town
- Quotes off your published price list, not a vague “we’ll call you back in the morning”
- Books into the dispatcher your advisors already click through — Mitchell, ShopWare, Tekion, Protractor
work order · liveRO ▸ sampled
```
> inbound · 02:14 · "my check engine just came on"
> matched 2022 RAV4 · DTC P0420 → cat. efficiency
> quoted $612 · booked Thu 10:30 with Devon
```
02/ 03
Order parts
Parts line
Once a job lands on the schedule, parallel-quotes your top three preferred suppliers and picks on landed cost × delivery window. Holds the order against the appointment — not before, not after.
- Quotes your top 3 suppliers in parallel, lands on the cheapest window — not the cheapest box
- Holds the order against the bay’s appointment window, watches the ETA, pages a human if it slips
- Pushes ETA updates to the advisor, the tech, and the customer in your shop’s voice
- Escalates backorders before the window collapses — a 4 p.m. pickup doesn’t quietly slip to tomorrow
work order · liveRO ▸ sampled
```
> RO #4421 · water pump + coolant
> qty 1 NAPA Oceanside · $148.40 · eta 14:20 (held)
> status on window · tracking #NPS-7720
```
03/ 03
Review + next interval
Customer loop
After pickup, runs the two-touch survey, routes the happy path to Google, and pre-registers the next interval on the customer’s record against driven miles — not a calendar default.
- Two-touch NPS survey, escalates detractors to the owner before they post
- Routes the happy path to Google — verified, no fake-review tricks
- Pre-registers the next interval against actual driven miles, hands context back to Front desk for the next cycle
- Closes the loop: post-pickup signal feeds the next outreach, no spreadsheet re-keying
work order · liveRO ▸ sampled
```
> RO #4421 closed · pickup Mon 14:22
> touch 1 SMS · NPS 9 → review ask
> touch 2 SMS · interval 9.8mo → pre-registered
```

/ Get on shift

Put your bays on a 24-hour floor.

Two-week install, fixed scope, priced per bay. We’ll send you a current rate sheet and a 20-minute walkthrough your service manager can sit in on — not a sales follow-up.

Get a walkthrough →

AI agents run the bays, the parts line, and the customer loop — 24/7, every shop.

From the 2 a.m. recall to the next interval, pre-registered.

Front desk

Parts line

Customer loop

Onboarding 12 indie shops this quarter.

Put your bays on a 24-hour floor.